Business Intelligence allow organizations to improve business performance by leveraging information about customers, suppliers, and internal business operations.
- Extract data from many sources, such as Customer Relationship Management (CRM), Supply Chain Management (SCM), and Enterprise Resource Planning (ERP) systems, and other applications.
- Centralize, organize, and standardize information in repositories, such as data warehouses and data marts. This may also involve cleaning the data and appending additional data.
- Provide analytical tools that allow a broad range of business and technical specialists to run queries against the data to uncover patterns and diagnose problems.